

An Assessment of one Dashboard product for RIS/PACS performance monitoring.
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The face of the IT department to most end-users is the help-desk. Most users develop an impression of the overall functionality of the entire IT department from their experience with the help-desk. The intent of this paper is to demonstrate that a helpdesk is more than just a place to answer calls and send help; it is really the principal interface between IT and their users. The procedures necessary to support technology can be defined objectively, however the support of technology as an extension of a person’s ability to work is more tentative and can be summarized in one subjective concept - expectation.
Infohealth consultants work with clients to transition help-desk
coverage to meet the changing needs of the enterprise. The IT department, and
especially the help-desk, must concentrate the same effort on managing end-user
relationships that they devote to managing technology.
The Emergency Department in many hospitals has become one the most important and most difficult to manage of all hospital departments. As the number of uninsured patients has consistently grown, the ED has become the "primary care clinic" for many of these patients. Increasing numbers of patients seen in the ED, coupled with severe nursing shortages, increasing patient liability issues and stricter hospital admission policies have placed the ED under enormous clinical and financial pressures. In addition, the efficiency, effectiveness and productivity of hospitals are often determined by the "patient flow" established by the ED. The ED is a department where Information Technology can have a significant impact. You will find in this paper recent case studies of hospitals that have effectively implemented EDIS application. Brief discussions on key elements of an EDIS application are part of the paper.
The majority of this white paper provides a graphic comparison of current ED information systems applications. From the stand alone to those that are part of multi modal legacy products. It also contains charts for those applications that have single sign on as well as a chart for clinical decision support or EBM.
The theme of this paper is to restore and enhance the traditional role of the physician and nurse as hands-on providers of direct patient care. The paper explores the flow of information as a focal point for change. In the past decade, patient traffic in ED's has increased, the number of ED's nation-wide has decreased, and little has been done to streamline the workflow and processes to make the ED function efficiently. As a result, more time is spent looking for information than analyzing that information or providing direct care.
The gap between technology and imagination is rapidly closing. In the past, technology was the limiting factor to progress; progress is now limited only by our imagination. The key to resolving the current problems faced by caregivers in the ED is the use of imagination in the re-design of work processes and the use of technology. Some of the special needs and requirements of today's ED are identified and linked to creative technology-supported workflow re-design initiatives.
Given the financial and clinical situation in which the corporation finds itself, it is important for HHS to move to a common clinical information system in the shortest possible timeframe, to alleviate some of the constraints and bottlenecks it faces in providing solid patient care.
Meditech is one of the most widely used software solutions in midtier hospitals. The reasons for Meditech's broad market acceptance and penetration are many. Infohealth has extensive experience with Meditech's products. However, we found many hospitals were not getting what they perceived as "full value" from the product. To explore the major issues, we combined our hands-on Meditech knowledge with the results of a Meditech user survey conducted by our sister company, The Kennedy Group. The results are summarized in this white paper.
With today's evolving technology, one of the fastest moving trends in the healthcare industry is the use of wireless networks, providing "ubiquitous" access to patient related data. Wireless networks and wireless devices allow mobile access to patient information and results 24 hours a day.
A major issue for today's businesses is how to optimize workflows and capture the resulting benefits. Early solutions to this challenge centered on appending customized computerized support to existing manual tasks. Today, however, workflow automation software is becoming a standard embedded feature in many applications.
This case study describes the experience of a stand-alone community hospital as it struggled with a nursing documentation application that appeared to be obsolete. Pressures were mounting to replace the MEDITECH nursing documentation application with one from a different vendor.
This TKG industry brief provides an overview of the components, current issues and features of a wireless technology - Radio Frequency Identification (RFID). Current healthcare specific RFID applications and wireless vendor applications in trial phases are also highlighted.
Whether you work in a hospital or physician group, IT is a key strategy in running your organization. Hospitals: see how your approach and strategies compare to others in this survey report, representing views from Hospital CEOs and CIOs from across the country. Provider Groups: get an insight into what motivates a CEO and whether IT plays a significant role in the hospital-provider group relationship strategy.
Bar code technology has been around for many years. It would be difficult for most people to remember their last trip to the grocery store in which bar code technology was not used; scanners and bar codes have become a part of everyday life. Yet until very recently this technology has not become as prevalent in the healthcare sector, where the stakes are much higher. While bar code technology has lowered grocery store costs and increased efficiency of distribution of goods in these venues, the implications for the health care sector are far greater: reduction of pain and suffering and unnecessary deaths.
This industry brief provides an overview of wireless technology, 802.11 standards (what they are and where they stand), and highlights healthcare specific wireless success stories and some interesting wireless vendors.
The Federal Government is playing an ever-increasing role in healthcare information technology standards, including its endorsement of the VA VistA system. Download this free industry report to learn more. More in-depth information about VistA and Mumps may be found in the technical appendix.
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Part 2
The ROI construct proposed in this article incorporates a comprehensive, nine step program any firm can use to implement a formal IT ROI measurement system. The tenets of this construct are supported by a broad array of source material from the foremost thinkers in this domain.
This webinar (online seminar) presentation illustrates how looking "outside the box" enables the utilization of existing products in new ways, and
how nursing and IT can facilitate improved workflow & optimize use of current applications, and how in a case study, data generated in clinical
documentation improved reporting capabilities.
