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Services & Support
Are you preparing to implement a RIS/PACS system, replace one already installed, or need assistance in assessing your current PACS environment? With over 5 years of experience combined with knowledge of the leading software and hardware vendor offerings, Infohealth is well positioned to assist you.
We offer a full spectrum of RIS/PACS services:
Consulting
- Strategic Planning - Develop an enterprise-wide
digital imaging/PACS strategic plan
- Needs Analysis - Define and document RIS/PACS
needs prior to vendor evaluation and selection
- Readiness Assessment - Review the current
organization, physician, staff, equipment,
information systems, billing systems, and internal
technical ability to identify areas requiring
improvement prior to system implementation
- Tactical/Implementation Planning - Develop a
detailed RIS/PACS implementation plan covering
all areas from technology to clinician with
appropriate milestones
- Workflow Design - Design and document a
workflow that maximizes the benefits to the
clinician technologist
- System Selection & Contract Negotiations - Assist
in selecting the right vendor for your environment
and negotiating a contract that clearly denotes your
needs and expectations
- Capital & Operational Budget Planning - Develop
a detailed capital and operating budget for
RIS/PACS implementation and operation
Project Management
Implementation of RIS/PACS with the imaging
center can make or break careers. Within most
Imaging Centers, the implementation of RIS/PACS
is highly visible, carries a large price tag, and is
mission critical to the imaging center operation.
Infohealth offers a complete range of project
management and implementation services.
The first step, Site Evaluation & Design, creates a
site plan that will achieve the technology
requirements and maximizes workflow
improvement. The RIS/PACS system is then
tailored to your unique environment. Execution is
key - implementation done with careful attention
paid to process management. Without proper
training, the best implementations can fail.
Infohealth will assist in developing a complete
training program. Finally, reviewing successes and
shortcomings and developing a Remediation Plan
is imperative for lasting success.
Image Management
Implementation of a RIS/PACS system creates a
need for an enormous digital storage capability.
Typical flaws common in PACS implementations
are the underestimation of digital storage needs
and the lack of planning for the loss of a storage
facility. Important considerations for Image
Management include:
- Enterprise Image Retention Planning - To reduce
long-term digital imaging costs
- Storage and Archival Technology - To ensure
rapid access to images while minimizing cost
- Disaster Recovery & Business Continuity Plan - To minimize the threat of image loss
Network Infrastructure
Organizations normally require a significant
investment in storage capability, and must increase
both network bandwidth and desktop computing
capacity considerably. Infohealth will assist your
organization in defining your overall network
requirements, as well as the management process
relative to the installation and implementation
of new hardware components.
- Network Bandwidth Requirements - Define
throughput requirements based on modalities,
image sizes and volumes from the network
backbone to the desktop
- Network Traffic Management - Design a
network trafficking solution that will optimize
performance
- Web Servers - A much more cost-effective
approach for distributing images to clinicians
rather than buying high-priced radiology
workstations
- Workstations - Develop the specifications to
ensure diagnostic quality workstations with the
ability to open multiple studies and ready-toread
images
System Integration
The real benefits of RIS/PACS are achieved only
when the system is integrated with your
environment. Infohealth will help you develop and
implement a full range of interfaces to other
enterprise applications as well as direct integration
with current imaging technology.
- Modalities (CT, MRI, Mammography, etc.) -
Integration of current and future modalities
- Hospital Information Systems - Development
of interfaces for the enterprise-wide information
system
- Radiology Billing System - Capture
for Radiology and other medical specialties
- Image Access (Internal and Remote) -
Establishment of image access tools and remote viewing (portals, etc.)